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Intolerable call centre abuse

Conference hears that energy members should not have to face aggression and abuse at work

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British Gas signs UNISON call centre charter

British Gas has become the first major company to sign up to UNISON’s call centre charter to ensure basic standards for staff

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UNISON urges members to lobby their MPs over new ‘gagging law’

New law threatens to gag charities, NGOs, blogs, think-tanks, trade unions and other campaigning organisations by severely restricting how much money they can spend on political campaigning in the year running up to a general election

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Pensions, profits and equalities dominate debate

Wide-ranging discussions at UNISON energy group conference in Liverpool reveal problems energy workers face

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Ryanair style seat grab bad for workers

Hot desking treats workers like battery hens

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UNISON will act against ‘Orwellian’ call-centre conditions

Call centre working, facility time and safety in the water industry dominated UNISON

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Thousands mobilise for TUC demos across the UK

The marches in London, Glasgow and Belfast will send the government a strong message that people want a Future that Works

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