UNISON campaigns to ensure that everyone who works in the NHS is valued – whatever role they do.

UNISON’s One Team campaign aims to give NHS support staff the recognition they deserve.

NHS support staff work throughout the health service to clean wards, maintain vital equipment, order medical supplies, book appointments, manage computer systems and cook meals – all to ensure that patients get the care they need.



Ms Smith Goes to Westminster

Former UNISON president Eleanor Smith reflects on an historic general election victory and her first months as an MP

photo of young girl in mask and cape alongisde social media tag #ourhealthheroes

Vote now for your health hero

Help celebrate the unsung heroes of the NHS – voting closes on 6 November

one team logo

One Team week of action to celebrate the NHS’s unsung workers

Without support staff, ‘our NHS simply wouldn’t work’

Our Health Heroes awards – the night in pictures

Check out the pictures from the Our Health Heroes awards

Our Health Heroes

Last night the winners of the inaugural Our Health Heroes were announced at a glamorous event in London

The issue

All NHS staff are essential
Almost half the staff in the NHS (around 470,000 people) are in clinical support or infrastructure support roles – these include porters, medical secretaries, telephonists, cleaners, caretakers and laundry staff. These are the people, often unseen by patients, who carry out the hundreds of different roles that help to ensure the health service provides quality patient care.
All NHS staff, whatever their job, play an essential role in making sure patients are looked after and provided with the care they need.
Without cleaning staff wards wouldn’t be safe, without finance staff bills wouldn’t be paid and without porters, many patients wouldn’t be able to move around hospital wards.
Keep support staff within the NHS
A growing number of support roles within the NHS such as finance, IT and cleaning have been outsourced to private sector companies such as Capita, Serco and Sodexo. This can leave these staff more vulnerable to attacks on their terms and conditions. Support staff are increasingly asked to work on zero hours contracts and are often the first to be targeted for redundancy, downbanding and recruitment freezes.
UNISON campaigns to ensure that the NHS and its staff remain in the public sector. We campaign for you.

Tell us your story


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