NHS operational services staff

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All NHS workers contribute to One Team, working together to deliver excellent patient care

Who do people see when they think of NHS staff? Probably doctors, nurses and paramedics. But there are hundreds of thousands of people working in non-clinical support roles as part of One Team.

UNISON believes it is time that the public and politicians understand the contributions of support staff in delivering quality patient care. We think it’s unfair that they don’t get the recognition they so clearly deserve.

One Team Awards

The One Team Awards are to recognise UNISON members working in non-clinical support and operational services roles, up to and including band 5.

Nominations for the 2025/26 awards have now closed and the three winners have been notified. Thank you to everyone who submitted a nomination. The judges were blown away by the range and quality of entries this year.

The winners will be announced shortly.

How does UNISON campaign for NHS support staff?

  • We campaign to remove the false divide when politicians talk about ‘frontline’ and ‘back office’ NHS staff.
  • We campaign to ensure that the NHS and its staff remain in the public sector.
  • We campaign against any attacks which attempt to devalue the work of NHS support staff and underplay their role in delivering patient care.

Latest

Claire Hunter-Girdler smiling in front of an ambulance

One Team – but a lot of stars

This year the judges were blown away by the range and quality of entries for UNISON’s One Team Awards. Patrick Ward met the three winners

Magazine, UNISON people on the Magazine site.
Portrait of Diane Coombs in front of a hospital entrance sign.

Working rights you can bank on  

Bank workers are essential to the NHS, but they lack many of the rights of permanent staff. UNISON is working to change that for the better. By Patrick Ward

Behind the headlines, Magazine on the Magazine site.
Striking cleaners meet Christina McAnea

Pay up Mitie: Striking cleaners demand the pay that they are owed

The striking workers, most of whom are women, are experiencing extreme distress as a result of Mitie’s failure to pay them what they’re owed

Louise Almeida

The admin workers who keep the NHS running on time  

UNISON’s One Team Awards honour the vital, yet often unseen work of NHS support staff. This year’s winners all work in admin – medical PA, learning support and sterile services 

Magazine, UNISON people on the Magazine site.
Hospital workers in Wiltshire hold purple UNISON flags on the picket line

Health workers in South West celebrate double lump-sum victory

Successful strike action in Wiltshire and North Devon has secured a minimum £1,655 lump sum bonus for health workers