The landscape for all workers is becoming increasingly difficult in these times of austerity imposed by a Tory Government. As an energy sector, it is all too common to see our call centres becoming outsourced and frustrations around shift patterns are a common theme. Our members are being told that they have to work to […]
Conference motions
Conference celebrates UNISON’s work over the past 25 years to promote women’s equality and participation and to tackle sexism and sex discrimination at work, in our union and across society. Like other service groups, the energy service group has a majority of women members and our rules and practices to encourage women’s participation are vital […]
Conference notes that many energy members work in call centres and operational centres where they take calls from operational colleagues and customers. While most callers are reasonable, there is always a proportion that are unreasonable and some who are extremely abusive. In workplaces with generally high levels of stress, this can be intolerable. Members who […]
Conference notes the recent growth of municipal energy companies serving consumers across the UK, including recent announcements by the Scottish Government and the Mayor of London to create new energy companies. Robin Hood Energy, founded by Nottingham City Council, has a mission to tackle local fuel poverty and is the most successful so far in […]
Conference notes that UNISON is the largest staff trade union in the energy sector and has many thousands of members working in customer and retail operations in the big six energy suppliers. Conference further notes that this union is proud of its members in this area and recognises the services they provide to customers day […]
UNISON Energy Conference notes with cautious concern the proposed merger of SSE and Npower which will see the Big 6 energy suppliers become the Big 5 and the merged company holding 12.7 million customers combined. Conference we note also the SSE chief executive Alistair Phillips-Davies claiming that the merger will create a new model – […]
UNISON welcomes the partnership between UNISON employers Northern Gas Networks and Leeds City Council together committed to pursuing the conversion of Leeds to a 100% hydrocarbon city. Converting the UK gas grid to hydrogen will be a major step towards meeting the UK’s carbon reduction targets. Currently, over 30% of all UK carbon emissions come […]
Conference notes that recruiting new members is a priority for UNISON. Increasing our density in the Energy sector will increase our bargaining power with management and help us get the best deal for our members at the negotiating table. Challenges in the Energy sector, such as rolling TUPE programmes, increased use of call centres and […]
Conference notes that our workplaces are changing, with members in Energy facing increased workloads as targets are increased year on year and working conditions often deteriorating when new management takes over. These pressures have made the importance of ensuring good mental health in Energy workplaces clear. At least one in four of us will experience […]
Conference notes that the right to request flexible working was extended to all employees in 2014. However, the experience of reps and members within the energy sector is that many employers are only prepared to agree to flexible working patterns for certain groups of staff, and then only on limited terms. Further, new shift working […]
“This Energy conference notes that following the closing date for motion submissions a general election was called for the 8th June. Subsequently political parties have during the hustings and manifesto launches made numerous comments about the failings in the energy market and the need to directly intervene to protect consumers or bring elements of the […]
Conference notes that following on from a women’s conference decision in 1998, a model domestic abuse workplace policy and accompanying guidance were produced. It is the intention that all UNISON workplaces have such a policy in existence, and many have been negotiated in the public sector. However, they are still not commonplace in the private […]
Conference notes the increasing numbers of our energy members working in call centres. Call centres can leave workers chained to their workstations under extreme pressure to provide faster responses to more and more callers. Conference welcomes UNISON’s Call Centre Charter, launched in 2012, to seek to establish a decency agenda for these members, allowing them […]
As the Energy Industry has changed from the “glory’’ days of privatisation to the very complicated structures we now have to organise within so too has the range of problems affecting our members and representatives. The Energy Sector has faced major changes including the splitting off of the distribution businesses, company mergers, business diversification, the […]
Many lay activists have benefited over the years from specific utility linked training courses supported by UNISON’s learning and Organising team. The most well known is the Negotiating Skills course for workers in a Utility setting. We have also had the opportunity in the past two years to do a specific pay bargaining course for […]