Contacting UNISON over the festive period

UNISONDirect hours over Christmas and the new year

For work-related queries, find and contact your local rep using our branch finder tool at branches.unison.org.uk.

If you have a membership query, you can use our online form to contact UNISONDirect at unison.org.uk/get-help/online-enquiries.

Our free helpline, UNISONDirect, is available on 08000 857 857 opening hours:

  • Weekdays: 6am to midnight;
  • Saturday: 10am to 4pm;
  • Sunday: closed.

Over Christmas and new year, the hours for UNISONDirect are as follows:

  • Monday 23 December: normal opening hours, as above;
  • Christmas Eve: 6am to 3pm;
  • Christmas Day and Boxing Day: closed;
  • 27 to 30 December: normal opening hours, as above;
  • New Year’s Eve: 6am to 3pm;
  • New Year’s Day: closed.