Contacting UNISON over the festive period

UNISONDirect hours over Christmas and the new year

UNISON sign at the union's centre in London

For work-related queries, find and contact your local rep using our branch finder tool at branches.unison.org.uk.

If you have a membership query, you can use our online form to contact UNISONDirect at unison.org.uk/get-help/online-enquiries.

Our free helpline, UNISONDirect, is available on 08000 857 857.

Over Christmas and new year, the hours for UNISONDirect are as follows:

  • Monday 18 to Friday 22 December: 7am to 11pm
  • Saturday 23 December: 9am – 12pm
  • Sunday 24 to Tuesday 26 December – closed
  • Wednesday 27 to Friday 29 December: 7am – 11pm
  • Saturday 30 December: 9am – 12pm
  • Sunday 31 December to Monday 1 January – closed
  • From Tuesday 2 January: normal hours resume.