Digital Projects Officer

Applications for this job are now closed

The Digital Projects Officer will oversee the development, delivery, rollout and ongoing maintenance of a wide-range of member and public-facing digital assets and platforms.
Communications Unit, UNISON Centre, London NW1
Starting salary
£43,941 per annum incl. London Weighting Allowance
Closing date
19 September 2016
Contract type
Full time, fixed term
Contract length
2 Years Fixed Term Contract (Subject to 1 Months Notice)

About this job

We are embarking on a major two-year digital work programme, which aims to transform the reach and quality of our digital engagement with members nationally and down to the level of thousands of individual branches. To make this possible will rely on putting in place innovative and powerful digital systems, tools and solutions.

The Digital Projects Officer will oversee the development, delivery, rollout and ongoing maintenance of a wide-range of member and public-facing digital assets and platforms.

You will have a singular focus on user experience, keen to deliver impactful digital solutions that meet exceed member’s expectations, and make UNISON staff more effective and efficient in doing their work – be they communications, organising, human resources or membership administration staff.

You’ll be adept at gathering insights from all stakeholders in order to build user-focused requirements and deliver projects that transform UNISON’s digital offering. You’ll understand how to manage projects to get things done: balancing the need for documentation with the need to get on and trial, test, iterate and improve the products you’re delivering.

You will be technically proficient, able to ‘get under the hood’ of key systems and configure them. Though you’re not necessarily a coder or developer, you’ll know enough about development processes to more than hold your own in conversations with technical colleagues and suppliers, ensuring that UNISON gets the best products delivered in the most cost-effective way.

You will be required to deal with a range of people both inside and outside UNISON, so good communications skills and the ability to adopt different management styles are essential to succeed in this role. You are always ready to roll up your sleeves and pitch in wherever you might be needed, a key trait for a team that has a busy few years ahead of it.

This job is offered as a two-year, fixed-term contract with a particular focus on delivering a wide range of innovative digital products that support us in engaging current and potential members.

Read on the UNISON digital blog: 6 amazing reasons you should apply to join the UNISON digital team

How to apply

To apply for this opportunity, please download and complete the General application form (under “Resources”).

See job description and person specification (under “Documents”).

Please note that ONLY the General application form will be accepted.

Please email your application form to, or alternatively post three hard copies to Jon Besserman, Communications Unit, UNISON Centre, 130 Euston Road, London NW1 2AY quoting ref: CCP/CU/FF03.

Completed application forms must be received by no later than 5pm on Monday 19 September 2016

Interviews will take place on Wednesday 28 September 2016.


UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

Disability Confident Committed
Mindful employer