Call Centres

This Conference congratulates UNISON’s hard work to create the Call Centre Charter, launched in 2012, which calls on all employers who have UNISON members working in a call centre or in call handling operations to commit to improving the standards which those staff operate under. However only one energy company has signed up to it […]

NJC PAY CAMPAIGN – WINNING A BETTER DEAL

Conference applauds the leadership and decision of the NJC Committee to ballot members for strike action starting on 10 July, following the derisory pay offer made by the Local Government Association on 21 March and the decisive vote by members to reject it in UNISON’s internal consultation. That every NJC region/nation returned a position to […]