Call Centres

This Conference congratulates UNISON’s hard work to create the Call Centre Charter, launched in 2012, which calls on all employers who have UNISON members working in a call centre or in call handling operations to commit to improving the standards which those staff operate under. However only one energy company has signed up to it […]

Cuts to Further Education

The school system enjoys some measure of protection because of its compulsory nature and political interests. Over £1 billion has been spent on the establishment of academies, with little proven worth and sparse support outside of a doctrinaire cabal. Universities enjoy the respect generated by their hallowed halls and political alumni. Colleges have twice as […]