Call Centres

This Conference congratulates UNISON’s hard work to create the Call Centre Charter, launched in 2012, which calls on all employers who have UNISON members working in a call centre or in call handling operations to commit to improving the standards which those staff operate under. However only one energy company has signed up to it […]

LGBT ASYLUM SEEKERS

Conference recalls that in 2010, the United Kingdom (UK) Coalition Government pledged: ‘We will stop the deportation of asylum seekers who have had to leave particular countries because of their sexual orientation’. David Cameron promised that: “Those Africans seeking asylum on the basis of sexual orientation and at real risk of persecution in their home […]