Fuel Poverty and the need for a social tariff

Over the last couple of years, we have seen how the continued impacts of the energy crisis have affected ourselves, our members, and the customers we serve. Low wages, below inflation pay rises, substandard housing, to name a few, have seen us all struggling to make ends meet. We all know fuel poverty is on […]

A Vision for a National Care Service

Conference recognises the need for change in social care. The current system values neither staff or service users. It creates a low paid workforce and fails to recognise the skills required for the high quality social care that our most vulnerable citizens deserve. The current system across the UK enables and promotes a market approach […]

Managing Difficult Customers/members of the Public.

This energy conference notes that, In the past year we have experienced a cost of living crisis which has placed many energy customers in increasingly difficult circumstances. Fuel poverty is on the rise and many households are having to choose between eating or heating. It is making people more stressed and anxious and at times […]

Social Care Crisis – The Urgent Need for Reform an

Conference notes that it has debated many motions over recent years on social care, including for older people. However, the problems remain. Conference is appalled that adult social care continues to exist in a state of permanent crisis and that the sector remains severely underfunded, with hundreds of thousands of elderly and disabled people being […]

Defend Our Right to Vote – Voter ID is Voter Suppr

Conference is deeply concerned at the changes in the law surrounding the requirement for mandatory voter ID at all general and by-elections in the UK and many other elections in England and Wales as part of the Elections Act passed in April last year. This is the requirement to show photographic proof of identity at […]