Call Centres

This Conference congratulates UNISON’s hard work to create the Call Centre Charter, launched in 2012, which calls on all employers who have UNISON members working in a call centre or in call handling operations to commit to improving the standards which those staff operate under. However only one energy company has signed up to it […]

Threat to the Bus Pass and Universal Benefits

Conference is very concerned that the concessionary bus pass for pensioners is being attacked and no political party has stated that it will be retained after the 2015 election. Withdrawing the bus pass from pensioners will need another Act of Parliament (original Transport Act 2008) but that won’t stop this Government or any other one […]

Winter Fuel Allowance: Time for an Increase

Conference is very concerned that the Winter Fuel Allowance payments were included in the Chancellor of the Exchequer, George Osborne’s Budget statement on 19 March 2014, when he stated that benefits will be capped in 2015/16. The statistic (National Pensioners Convention) for the 2013/14 winter is that 31,000 pensioners died of cold-related diseases. The United […]

Cuts to Further Education

The school system enjoys some measure of protection because of its compulsory nature and political interests. Over £1 billion has been spent on the establishment of academies, with little proven worth and sparse support outside of a doctrinaire cabal. Universities enjoy the respect generated by their hallowed halls and political alumni. Colleges have twice as […]