Annual hearing tests for contact centre workers in the WETSG

Conference notes the continual increase in the number of UNISON members working on phones in contact centres in employers covered by the Water, Environment & Transport Service Group. Currently, United Utilities only provides audio tests for employees reaching the upper noise limits as recommended by the HSE such as operational employees in hearing protection areas. […]

Dealing with High Temperatures in Workplaces Covered by the Water, Environment and Transport Service Group

In the unexpected heat of the long Summer of 2018, workers employed in the Water, Environment and Transport Service Group experienced difficulties undertaking their normal roles with inadequate provision provided by employers. Whilst mains fed water coolers are becoming more common in our workplaces following a long campaign by our Service Group within UNISON other […]

Support for UNISON Representatives in the WET Service Group

As staffing levels plummet in both the public and private sectors, UNISON representatives in the areas covered by the WET Service Group find themselves dealing with more and more cases including those of stress and mental health. This in turn puts pressure on representatives themselves who get personally involved in some such cases and require […]