This Water, Environment and Transport Conference 2014 welcomes legislation banning smoking in workplaces etc. One area that wasn’t addressed however and continues to give our members health and safety concerns is visiting customer’s residential properties whereby the occupiers’ smoke. We call upon the Water, Environment and Transport Executive to produce appropriate guidance which will include […]
Conference motions
This Conference congratulates UNISON’s hard work to create the Call Centre Charter, launched in 2012, which calls on all employers who have UNISON members working in a call centre or in call handling operations to commit to improving the standards which those staff operate under. However only one energy company has signed up to it […]