Training and development of Black workers

Conference is concerned about the lack of development opportunities for Black members working in the Energy Industry. For instance British Gas Business Spinneyside have a large proportion of Black members, most are on L8 with less L7 (team managers) and fewer at senior management and above. This is disproportionate considering the number of Black members […]

Recognizing Problems With Regard To Hot-Desking.

As Energy Companies strive to maximise their profits, we note with concern the use of ‘’hot-desking’’ as an Employer tool to avoid investment in work space. This is particularly true of call centre operations where staff is accommodated on a first come first served basis. However the use of hot desking is now more widespread […]

New Human Resource Initiatives

In recent years the industry has seen the widespread introduction of new Human Resource initiatives. These include Performance Management, Personal Improvement Plans, revised sickness policies. Such policies are introduced on the pretext of modernisation and improved efficiency. Academic research shows there is little economic benefit from such policies and confirms the view that they are […]

Raising the profile of Black activists

Raising the profile of Black activists in the electricity and gas industries and increasing the number of Black members involved at branch, regional and national levels within the Energy service group and wider union is critical in meeting the UNISON’s recruitment and organising objectives. Conference also notes the Leadership School where activists can take steps […]

Energy Affordability

UNISON has a proud and proven track record in campaigning against consumer exploitation by UK energy companies. We have had to make the difficult and often divisive arguments in speaking up for consumers against the vested interest of huge power company giants. This has often placed us in the difficult position of criticizing our employers […]

Green Deal

The conference notes that the Coalition Government launched the Green Deal in Jan 2013. This supposed deal was introduced to encourage households to make their homes more energy efficient by having works carried out with little upfront cost but instead paying the costs via energy bills over a many years. As well as the potential […]

The Impact of the Regulator on Pay and Conditions of Members in Utility Companies

Conference notes the critical role that both Ofwat and Ofgem play in regulating the privatised utilities. It also notes that despite the role of the regulator, profits within the utility businesses have increased to record levels making the owners and key executives very wealthy. Despite the increased profits members have seen their pay and conditions […]

Call Centre Charter

Conference welcomes the publication last year of the UNISON Call Centre Charter, which seeks to establish a decency agenda, allowing members to work effectively and efficiently in a safe working environment. The Charter was based on research on call centres and call handling operations by Professor Charlotte Rayner of Portsmouth University, who has a distinguished […]

No place for transphobia

Conference welcomes progress made by UNISON over many years in negotiating for equality in our energy workplaces. However, conference is concerned that equality considerations fall down the agenda in the face of cuts, reorganisations and redundancies. Conference is further concerned that transgender workers face particularly extreme discrimination when seeking work and once in work. To […]

Pensions

Conference notes that the Government is proposing to allow companies to override the pension protections which were implemented when the Electricity Industry was privatised. These guarantees were one of the few protections won by trade unions during the Thatcher government’s relentless drive to privatise public services. The 1990 Electricity Regulations prevent private employers from reducing […]

Defend Pensions

This Conference notes that the Government is proposing to allow companies to override the pension protections which were implemented when the Electricity Industry was privatised. These guarantees were one of the few protections won by trade unions during the Thatcher government’s relentless drive to privatise public services. The 1990 Electricity Regulations prevent private employers from […]

UNISON calling

Conference welcomes the UNISON call centre charter, launched in 2012, which calls on all employers who have UNISON members working in a call centre or in call handling operations to commit to improving the standards which those staff operate under. This includes ensuring that staff are able to take sufficient breaks away from the workstation […]

Call Centre Working Time

UNISON welcomed the publication of the new call centre charter, launched last year by Professor Charlotte Rainer (report author) of Portsmouth University at this conference. The continued and disproportionate levels of workplace stress, bullying and harassment which in turn leads to a higher than average level of sickness absence, is a big concern. An increasing […]