The Bus Pass in England

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Conference
2022 National Retired Members Conference
Date
12 May 2022
Decision
Carried

In England the Bus Pass is available to those at or over state pension age or with some

severe health conditions. It gives its holders free travel throughout England on what are

defined as “Local bus services”, as a minimum between 09.30 and 23.00 on weekdays and at

all times at weekends and Bank Holidays. A local bus service is one where separate fares are

charged, passengers do not have to book and the distance between any succeeding stop is

not greater than 15 miles. This benefit is in theory funded by the Government. Individual Local

Transport Authorities (LTA’s), or Mayoral Combined Authorities (MCA’s) outside London can

increase the scope of the Bus Pass within their area, for example by including free travel on

trams or local trains, at their own expense.

In most of the country the basic pattern of bus services is largely defined by the bus

companies in consultation with the relevant LTA or MCA, and will depend on the commercial

viability of the network and the amount of financial support provided by the LTA’s or MCA’s.

Services are currently registered by the relevant Traffic Commissioner and outside London

can freely cross Local Authority boundaries. London has a different system. There the service

pattern is set by Transport for London (TfL) and franchised by area, with the bus companies

receiving a fee for running the services and Transport for London receiving the fare income.

Thus TfL can decide whether services originating in London can extend into neighbouring

areas. Services originating in such areas can enter London but must comply with TfL

requirements after crossing the boundary.

The Government has now published Bus Back Better; its comprehensive strategy for the

future of bus services in England. Although that document contains a commitment to funding

the Bus Pass for older and disabled people there is no commitment to its continuation in

offering universal free travel throughout England. By contrast the Government makes it clear

that their favoured approach to bus service provision is by franchising or by enhanced

partnerships through LTA’s or MCA’s. The Bus Services Act 2017 allows an MCA to adopt

franchising to provide a London style system. An LTA requires the Secretary of State’s

consent to do so. An Enhanced Partnership is a formal agreement between an Authority and

bus operators through which both agree to provide a specified level of service and

enhancements such as multi operator ticketing, marketing, livery and infrastructure

improvements to improve bus services in an area. Critically that also includes fares and

service frequency. Authorities are required to prepare Bus Service Improvement Plans and

face exclusion from some Government funding if they do not meet Government requirements.

If an Authority proceeds with either system there are a number of procedures it must

undertake. Amongst these is a requirement to consult neighbouring authorities to ensure that

what is proposed does not conflict with their own Bus Service Improvement Plans. This

process is now getting under way in many parts of England. However whatever the result

cross boundary bus services will require the authority initiating the franchise or enhanced

partnership to accommodate them if they are to continue and there are circumstances such

as the number of services allowed on a corridor, which might lead to permission being denied,

or have conditions applied which make the service unattractive. The concern is therefore that

if such practices become prevalent Bus Pass holders will eventually be largely restricted to

travel in their own area and the universality of the Bus Pass will be lost. This will be especially

damaging for people living in smaller towns and villages bordering the larger cities. For this to

be avoided the Government need to insert stronger wording in their Guidance emphasising

the need to maintain and if possible improve cross boundary bus services in consultation with

bus companies and neighbouring authorities. Even in London some cross boundary services

are now being withdrawn or curtailed.

Conference therefore calls on the National Retired Members Committee to liaise with the

NEC, the National Pensioners Convention, Age UK and other relevant organizations to press

the Government to amend Franchising Guidance to emphasise the need to maintain and if

possible improve cross boundary bus services in consultation with bus companies and

neighbouring authorities.