Independent Police Complaints Commission (IPCC) Guidelines on Staff Complaints

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2008 Police Staff Service Group Conference
25 June 2008

Confusion exists regarding the right of Police Staff to raise complaints with the IPCC regarding the service they receive from the police as service provider as tax paying citizens. The IPCC guidance suggests that our members are unable to make complaints about service provision issues within their own force.

Conference therefore instructs the Service Group Executive to:

1)seek clarity from the IPCC with a view to providing members with advice and guidance once clarity has been established;

2)seek to provide joint advice with the IPCC.