Other places to get help

General help and advice

The following websites provide information, help and advice on most issues that affect you at work or at home.

Citizens Advice Bureau – England and Wales
Help and advice on a wide range of social, financial and legal problems for people in England and Wales.

Citizens Advice Bureau – Scotland
Help and advice on a wide range of social, financial and legal problems for people in Scotland.

Citizens Advice Bureau – Northern Ireland
Help and advice on a wide range of social, financial and legal problems for people in Northern Ireland.

Gov.UK
Information from most UK government departments and agencies for people living in England and Wales.

nidirect
The official government website for people living in Northern Ireland.

Contact UNISON

Call UNISONdirect
0800 0 857 857

Or freephone textphone
0800 0 967 968

Lines are open:

6am-midnight
Monday to Friday

9am-4pm Saturdays

Disability

Gov.UK: Disabled people
Information about the laws and support that exists to help disabled people in the UK.

Hft
Charity supporting people with learning disabilities and their families.

Mencap
Help and support for people with learning disabilities and their families.

Education and training

Gov.UK: Education and Learning
Government website providing careers advice and information.

Family and relationships

Cruse Bereavement Care
Support and advice for people coping with the death of someone close to them.

Refuge
Charity providing help to women and children who are being abused.

Relate
A charity offering relationship counselling, sex therapy, mediation and support online, face-to-face or by phone.

Scottish Childcare
Information from the Scottish government on childcare in Scotland.

 

Health and wellbeing

Mental health information for all
Online information on mental health from the Royal College of Psychiatrists.

Mind
A mental health charity providing information, legal advice and support for those with mental health conditions.

NHS Direct
National NHS healthline for England. Advice available online or over the phone 24 hours a day.

NHS 24
National NHS healthline for Scotland. Advice available online or over the phone 24 hours a day.

NHS Direct Wales
National NHS healthline for Wales. Advice available online or over the phone 24 hours a day.

NHS Livewell

Information and advice on getting fit and staying healthy.

 

Housing

Mortgage Rescue Scheme
Government website providing information on mortgage help and avoiding home repossession.

Shelter
UK-wide charity providing advice on homelessness, housing benefits, eviction, repossession and finding a place to live.

Home and Communities Agency
Creating new and affordable homes

Immigration

UK Visas and Immigration
The official British government website for immigration and visa information.

Money and pensions

Pensions Advisory Service
Independent advice and guidance on pensions.

Money Advice Service
Free advice for managing your money, including information on money matters if you are separating or getting a divorce.

Payplan
Free and confidential debt management advice and help.

 

Rights and legal support

Gov.UK: Legal Aid
How to claim legal aid.

Thompsons Solicitors
Providers of UNISON legal services. Online information on a range of legal issues, including personal injury claims, wills and employment rights.

Equality and Human Rights Commission
Advice on dealing with discrimination, inequality and human rights.

 

Work

Acas (Advisory, Conciliation and Arbitration Service)
Up-to-date information, independent advice and tools to resolve issues in the workplace.

Public Concern At Work
Information and legal advice for whistleblowers who raise their concerns about dangerous or illegal actions in their workplace.

Worksmart
Advice on your employment rights, health, money and career.