About this job
This is a varied role. Responsibilities include:
- Dealing with all types of queries from members via telephone and written communications
- The upkeep of our computerised membership system
- Checking, coding, inputting and amending
- Producing regular reports
- Potentially assisting in delivery of training & learning support with branches
- Assessing basic IT needs and solutions
- First Line Support for membership application and simple technical issues
- Reception duties
- Taking meeting room bookings and generating invoices
- Organising large bulk mailings
- Maintaining office petty cash and writing cheques
Working as part of our Membership Team, experience of working with computer based systems required along with a good telephone manner, accuracy and working to deadlines. Training will be provided on our systems.
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
