Barriers to Women’s Participation in the Community Sector

Conference notes that women remain under-represented in the activist base within the community service group despite its workforce being predominantly female. Despite the very positive measures within UNISON to promote women’s participation, there remain legacies and cultures which exclude women, including women from non-traditional union backgrounds, and particularly those working in the Community Sector where […]

Representation of Members in the Community Sector

Conference notes that there are a multitude of problems in organising with the Community Service Group, particularly in small employer organisations. Conference notes that: a) Whilst there are areas of good practice and supportive branches, the existing UNISON branch structure does not always easily facilitate engagement of Community members who are placed in Local Government […]

Where’s your bus gone?

Conference condemns the ever increasing amount of disappearing bus services from Britain’s roads and the consequent impact on UNISON members employed in the public transport industry. This is due to the Government’s cuts agenda. Services are disappearing and fares are increasing, leaving the most vulnerable and those on low incomes more isolated and disadvantaged. There […]

UNISON calling

Conference notes that in 2012, UNISON launched the call centre charter, which calls on all employers who have UNISON members working in a call centre or in call handling operations to commit to improving the standards which those staff operate under. Conference notes that the charter was primarily aimed at branches in the energy service […]

Motion 8. Service v Targets.

For call centre staff in our water companies it is becoming increasingly difficult to deliver a quality service to the public due to internal pressures to ‘get rid of’ callers as quickly as possible. If a caller rings up to say they have cellar flooding or sewage coming into their property they are in a […]

Motion 4. Overseas suppliers

The larger water companies import much of their sewage and water pipes from Asia especially large diameter pipes used in capital schemes, in the case of Yorkshire Water from Kolkata in India via a UK subsidiary. This contract has been running for ten years. Our company has someone who monitors the contract and makes visits […]

Motion 1. Safety of Dig Teams

With ever more private companies laying electric cables and gas pipes on new build sites and companies being bought out or going bankrupt, the health and safety of dig teams on water contacts are being jeopardised because there is no central database. Buried services may belong to utilities, commercial sites, industrial sites or the military. […]

Impact of Water and Sewage Assets on Health & Safety.

Because of how the Water Companies are funded by OFWAT whose priority is value for money for the consumer and also the companies adopting risk-based strategies in order to deliver maximum profits for their owners, very little money is spent on maintaining our assets. Customer pressure groups objecting to high profits and increasing bills compound […]

The Public Sector Equality Duty

Conference notes that the Equality Act 2010 harmonised former equality legislation – the Sex Discrimination Act, the Disability Discrimination Act and the Race Relations (amendment) Act and related legislation. Although the 2010 Act failed to meet the aspirations of many interested parties, including UNISON, there are significant benefits for employees and public sector services. However, […]

Supporting Our Members

During this credit crunch we are yet again seeing jobs disappear in our sector despite economic downturns having little detrimental impact on our business. Thames Water and the disgraceful treatment of its call centre staff is the latest example of an employer attempting to hike up already obscene profits. Conference is also appalled over the […]

Communicating with LGBT Members

Conference notes that continuing levels of prejudice and discrimination faced by lesbian, gay, bisexual and transgender (LGBT) workers means that a high proportion do not reveal their sexual orientation or gender history at work, there are also private individuals who consider their sexual orientation or gender history to be no one else’s business but their […]

Disability Equality within the Water Industry

We welcome the changes to legislation passed in April 2005 and coming into force December 2006. This will impose a new disability equality duty on public bodies. However we are concerned that the water industry may not be covered by the new duties. We believe these new duties could contribute towards a barrier-free society and […]

Wheechair Access to Water Coolers

Conference welcomes the decision of the Water and Environment Service Group Executive to launch the Water@Work campaign as part of the wider Water for Health Alliance in liaison with Water UK, WaterAid, and various water companies. Conference recognises that the health benefits of drinking water regularly are incontrovertible and that well hydrated workers have been […]

Health and Safety Reps Seminar

The Service Groups covered by the Business and Environment Unit held a successful Seminar of Health & Safety Reps at National level in the early part of this decade. Many Health and Safety related legislative changes that affect members in the Water & Environment Service Group have occurred since this time and this Water & […]

Sickness Absence

Conference notes: 1.that employers are adopting increasingly draconian procedures which allow for an increase in the disciplining and dismissal of genuinely ill employees; 2.that it is often the case that the same employers are failing to abide by health and safety procedures or the Disability Discrimination Act; 3.that one of the single largest causes of […]