Utilities: Not for Profit and Alternative Company Models

In the face of ever rising water costs (water as well as gas electricity, telephone etc) to members, we call upon the WET Service Group Executive in conjunction with appropriate UNISON partners to debate the feasibility and implications of campaigning for a change towards “not for profit models” or other models for our water companies. […]

Call Centres

This Conference congratulates UNISON’s hard work to create the Call Centre Charter, launched in 2012, which calls on all employers who have UNISON members working in a call centre or in call handling operations to commit to improving the standards which those staff operate under. However only one energy company has signed up to it […]