Call Centres

Conference notes with concern the recent report published by Mitial research which claims that one third of Britain’s call centres will close by 2005, due to a predicted exodus of contracts to emerging markets such as India and South Africa. Conference also recognises that Energywatch and Ofgem intend to focus on customer response times this […]

Call Centres

There are an increasing number of utility companies either looking at or now using overseas call centres to resource work that has previously been carried out within the UK. Many of these call centres are being set up in the Far East where the annual salary is £2000 compared to the £12000 paid in the […]

Offshoring

This Water and Environment Service Group Conference notes with concern that employers such as Vertex, part of United Utilities, Cap, Gemini, Ernst &Young and Thames Water are actively considering transferring work to India. Negotiators in such Branches are advised to seek assurances from their employers that this issue will not escalate and put more British […]

Environment Agency Resources

This Conference welcomes the implementation of the European Water Framework Directive by the UK Government and looks forward to a more democratic basis for the management of the nation’s water resources. Conference endorses UNISON’s response to the Department for Environment, Food and Rural Affiair’s consultation on the Water Framework Directive and particularly welcomes the support […]

Voice Damage

The Water and Environment Service Group Conference welcomes research undertaken at Queen Margaret University in Edinburgh, which found that some 60% of Call Centre staff have suffered a voice disorder. Call Centres throughout Britain are now estimated to account for 2% of the workforce and are very prevalent in employers such as United Utilities. UNISON […]

Work Related Driving Dangers

This Water and Environment Service Group Conference welcomes the report of the independent work related road safety task group, which confirms TUC estimates of 1,000 deaths annually in work related deaths on the road. The issue of road risk is particularly relevant for employers like United Utilities that cover hundreds of miles North to South […]

Non-contribution to Pension Schemes by Employers

We note with concern the proposals currently being considered by this ‘Socialist Government’ that employees may be permitted to work to 70 in order to provide adequate pension provisions for their retirement! This comes against a background of over 200 companies closing their final salary scheme in 2002 alone, and the knowledge that Energy Companies […]

Police Reform Bill

As a result of the Police Reform Bill there is every likelihood police officers will be redeployed into support staff posts as an alternative to ill health retirements. Conference calls on the Service Group Executive to formulate policy and advice to branches to ensure this practice doesn ot have a detrimental effect on support staff […]

Privatisation

Conference notes with concern the creeping privatisation of police services through PFI, Best Value, outsourcing and the increasing use of private agency staff. Conference notes in particular: 1)the fragmentation of police services that this privatisation is causing, particularly when outsourcing takes place at BCU level; 2)the lack of Best Value methodology being applied to some […]

Civilianisation Within the Police Service

Conference is concerned at the apparent conflicts of government policy with regard to support staff posts. Government states it wants more civilianisation within the police service. Government states it will deal with forces that fail to do this. Government urges forces to place injured/incapable police officers into none operational roles. Government states that it wants […]

Who Is Your Employer?

Conference Welcomes: ·the attention which the PSSC Handbook review has focussed on the tripartite relationship in respect ofpolice staff ·the publication of the APA’s “People Matters” HR Strategy ·the Home Office commitment to raise the status and training of police staff in a police reform environment ·· However, Conference is concerned that the respective responsibilities […]

PSSC Handbook

Conference is concerned over the lack of information provided to branches on this important issue. Conference further instructs that no agreement is to be reached until branches have been consulted on the overall document.

Use of Non-typical Contracts

Conference is concerned about the creeping use of non typical contracts such as fixed term, zero hours and agency staff to cover for staffing shortfalls which are not short term. Conference believes that the growing use of agency staff by police forcxes is evidence of a poor terms and conditions package in many police forces. […]

Employment of Retired Police Officers

Conference is concerned at the perceived number of police officers who are employed in police staff roles upon their retirement without having gone through any selection process. This practice if true causes concern and possibly breaches force equal opportunities policies/procedures. Conferences instructs the SGE to provide advice, guidance and support to branches with regard to […]

Taxation of Allowances

This Conference notes with dissatisfaction the manner in which staff who are relocated at the behest of management have to pay tax on any relocation allowance. Conference instructs the Service Group Executive to engage in meaningful dialogue with the PSSC in order to defray taxes that may be incurred in these circumstances.