Flexible Working

The landscape for all workers is becoming increasingly difficult in these times of austerity imposed by a Tory Government. As an energy sector, it is all too common to see our call centres becoming outsourced and frustrations around shift patterns are a common theme. Our members are being told that they have to work to […]

Report back on combining Energy Conference and Energy Branch Seminar

This conference notes that at last years energy service group conference 2017, a motion submitted by the Scottish Electricity Branch was agreed by delegates, calling for a report into the setting up of a combined energy seminar and conference. It also called for this to be reported back to the 2018 energy service group conference. […]

Municipal Energy Companies

Conference notes the recent growth of municipal energy companies serving consumers across the UK, including recent announcements by the Scottish Government and the Mayor of London to create new energy companies. Robin Hood Energy, founded by Nottingham City Council, has a mission to tackle local fuel poverty and is the most successful so far in […]

Renationalisation

Conference notes that UNISON is the largest staff trade union in the energy sector and has many thousands of members working in customer and retail operations in the big six energy suppliers. Conference further notes that this union is proud of its members in this area and recognises the services they provide to customers day […]

Inclusive workplace policies

Conference celebrates UNISON’s work over the past 25 years to promote women’s equality and participation and to tackle sexism and sex discrimination at work, in our union and across society. Like other service groups, the energy service group has a majority of women members and our rules and practices to encourage women’s participation are vital […]

Stress in call centres and operational centres

Conference notes that many energy members work in call centres and operational centres where they take calls from operational colleagues and customers. While most callers are reasonable, there is always a proportion that are unreasonable and some who are extremely abusive. In workplaces with generally high levels of stress, this can be intolerable. Members who […]

Npower and SSE Merger

UNISON Energy Conference notes with cautious concern the proposed merger of SSE and Npower which will see the Big 6 energy suppliers become the Big 5 and the merged company holding 12.7 million customers combined. Conference we note also the SSE chief executive Alistair Phillips-Davies claiming that the merger will create a new model – […]

Support Leeds H21 Project – Hydrocarbon

UNISON welcomes the partnership between UNISON employers Northern Gas Networks and Leeds City Council together committed to pursuing the conversion of Leeds to a 100% hydrocarbon city. Converting the UK gas grid to hydrogen will be a major step towards meeting the UK’s carbon reduction targets. Currently, over 30% of all UK carbon emissions come […]

London Housing Crisis

London Housing Crisis: Response to the UNISON Survey Report – No Place To Live – into the impact of Housing costs on London’s public service workers. This conference welcomes the publication in late November 2017 of UNISON’s Report into the impact of Housing costs on London’s public service workers. We are dismayed but not surprised […]

Local Government and Devolution

Conference notes the ongoing devolution agenda across the UK nations – at national, regional and local government levels. While there are some welcome national government developments in relation to the Trade Union Act, health and social care integration and the treatment of the public service workforce in Scotland, Wales and Northern Ireland, there are concerns […]

Disabled Workers at the Sharp end of the Housing Crisis

Conference notes the depth and scale of the housing crisis the UK is facing, a crisis that has been gathering for decades but which has reached a crescendo with the Conservatives’ ideological war on council housing. Thousands of UNISON members delivering housing services have seen their employers change from local authorities to housing associations and […]

Youth Services Essential in Northern Ireland

In Northern Ireland youth services are provided by a combination of statutory and voluntary resources. A budget of £38 million from the NI budget and administered by the education authority underpins these resources. UNISON members working across both sectors have been involved in discussions responding to a major review of youth services. Statutory services are […]

Protecting Education Support Workers’ Terms and Conditions Post Brexit

Along the 310 mile soft border on the island of Ireland a number of Northern Ireland schools attract pupils and workers from both Northern Ireland and the Republic of Ireland. In some circumstances the journey to and from their workplace is only a few miles. UNISON members working in support services in these schools have […]

Zero Hours and Black Workers

In recent news it has reported that unemployment has hit a record low. What these statistics do not report is that a large proportion of this is because of the increase in zero hours contracts. Employers have increasingly been turning to zero hours contracts as part of the general attack on staff terms and conditions […]

Black Workers and In-work Poverty

Conference notes that despite efforts to bring further equality into society, evidence shows that Black workers are still being held back in the work place. Inequalities in employment and income persist, and for many Black workers, this impacts upon their standard of living and increases their experience of living in poverty. According to the Department […]