Commenting on reports that NPower are to announce 2,500 job losses, UNISON General Secretary Dave Prentis said: “These huge job losses will come as a devastating blow to the workforce.
“NPower has been in trouble for some time thanks to poor decision-making at the very top, and workers are now paying the price. The company’s failure to invest properly in new systems has left it with one of the worst customer service records in the business.
“Today’s news suggests that NPower’s German owner isn’t terribly committed to its UK operations. Cutting a fifth of the workforce will leave the already struggling business in an even worse state. Now months of uncertainly lie ahead for a workforce whose morale is already at rock bottom.”
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