29 November is a national celebration day to recognise the invaluable contribution made by teaching assistants
UNISONs Matthew Lay, National officer with the Unison union said npower had consistently let its customers and staff down by not investing enough in the workforce, technology or in the latest customer service techniques.
UNISONs Matthew Lay, national officer for business and environment, said: “Npower have consistently let their customers and staff down by not investing enough in the workforce, technology or the latest customer service techniques..
UNISON National officer Matthew Lay said: “nPower have consistently let their customers and staff down by not investing enough in the workforce, technology or in the latest customer service techniques..
Confirmation of nearly 2000 npower job cuts and transfers are a bitter blow to staff and customers
New statistics showing a staggering 3.5 million workers have been stuck on low pay for more than a decade solidly reinforces the picture of how divided our nation has become
New findings show taxis and police cars are increasingly being sent to 999 emergency calls instead of ambulances to pick up patients.
UNISON today insisted that huge numbers of zero hours contract jobs are unjustified and unsuitable for many public services, despite new CIPD report.
UNISON criticised bosses in privately run firms caring for the elderly for cheating their workers out of decent pay.
G4S and SERCO are the “tip of the iceberg” when it comes to government contractors failing woefully and wasting millions of pounds of taxpayers’ money
The growth in free schools and academies, together with cuts in the number of education welfare officers (EWOs) are critical factors behind children missing out on education.
The Government response to Francis doesn’t go far enough in getting to the heart of the issues in Mid Staffs – staffing levels, culture and engagement
Camilla Cavendish has told a UNISON conference that the Government must make a “strong statement” in support of Healthcare Assistants
UNISON today welcomed the decision by health regulator Monitor to take Colchester Hospital into special measures
The proposed government shake up of accident and emergency services fails to address the fundamental problem facing the overwhelming majority – a basic lack of funding