Report Exposes Golden Hole in Energy Firms’ Accounts – Inquiry Demanded into Missing billions

UNISON and the National Right to Fuel Campaign are demanding

that Ofgem launches an immediate inquiry into obscene extra

profits of £2.5 billion that energy companies are awarding

themselves at huge cost to household consumers.

The average family is being ripped off to the tune of £100 a year to

pay for this Ògolden holeÓ. Research, sponsored by UNISON and

the National Right to Fuel Campaign shows that the increases in

charges to customers are nearly £2.5 billion more than the

increases in the costs of producing and selling the electricity and

gas.

The energy companies in the report, produced by Cornwall

Energy, expose the figures in a comprehensive analysis of costs

and expenditure.

The report* supports the view expressed by many commentators

that companies are just passing increases in wholesale costs

straight through to consumers. But many of these companies are

setting the wholesale price themselves.

UNISON General Secretary, Dave Prentis, said:

ÒIt’s all very well Ofgem calling for windfall profit taxes in the future

but what is it doing about the current rip-off? Ofgem is supposed to

be protecting customers. Why is it worrying just about the future?

We want action taken now.

ÒHard-working families are desperately worried about increasing

fuel bills, rising housing costs, food costs and millions of public

sector workers are being told they must accept pay cuts.

ÒPensioners are finding it a huge struggle, despite the winter fuel

payments that have been wiped out by these greedy companies.

ÒThe Government should order Ofgem to do its job properly. The

watchdog should stop making excuses for the energy companies

by coming out with glib statements that if people don’t like it they

can switch. We will be sending Ofgem our report so they will have

no excuses left.Ó

Lesley Davis, chair NRFC said:

ÒIt beggars belief that these energy companies are announcing

further price increases when we know that, while consumers paid

£8.2 bn more for their gas and electricity in 2006 than they did in

2003, fuel costs rose by some £4.5 bn. A significant part of the

remainder can be accounted for by companies earning higher

profits at the expense of low-income consumers.

ÒThese deceitful price increases have forced more than 1.5 million

households into fuel poverty and mean that government will not

meet its fuel poverty targets. In the meantime, Ofgem fiddles while

the fuel poor are burned. The Regulator, Ofgem is sitting back,

doing too little and too late.

ÒEnergy markets, which government will be relying upon to meet

their climate change targets, are not working well and Ofgem

needs to take action now to prevent further suffering by low income

consumersÓ.

The report’s key findings:

Expenditure by households on gas and electricity increased by

£8.2bn between 2003 and 2006, but costs increased by £5.9 bn

and only £4.5 bn was due to additional fuel costs. So higher fuel

costs that are used to justify the price hikes account for only 55% of

the rises.

Increased expenditure by households on gas and electricity (2003

– 2006) is a whopping £8.2 bn (60%).

Increased costs have been £5.9 bn.

Increased margins are £2.3 bn.

Nearly 30% of the extra expenditure by customers has gone in

increased profits.

ends

* Gas and electricity costs to householders, Cornwallenergy

associates.

Notes to editors:

The average household electricity debt has gone up from £159 in

2003 to £195 in 2006 and in the same period has risen from £141

to £180 for gas customers.

Customers who end up in debt face a double whammy of

disconnection or agreeing to expensive pre-paid meters being

installed. This means that the very people struggling the most to

pay their bills have to pay more than regular customers to keep

their gas or electricity running. Latest figures from 2006 show that

3.8m electricity and 2.4m gas customers are on prepayment

meters.

A typical pensioner household (aged 65-74) with gas central

heating saw gas bills rise by £260 a year and electricity by £160 –

a total of £420. For those aged over 70, gas bills went up by £200

and electricity by £150 – a total of £350.

The value of the winter fuel payment per household 60-79 is £200,

and £300 for those aged over 80.

NRFC is a not-for-profit organisation that has been campaigning

for the end to fuel poverty since 1975.

Government has statutory fuel poverty targets for England set by

the Warm Homes and Energy Conservation Act 2000. The Welsh

Assembly and Scottish Governments have legislation setting

similar targets.

The targets are that vulnerable households will be removed from

fuel poverty by 2010, and all other households by 2016. Fuel

poverty is defined as spending 10% (or more) of income to

purchase gas and electricity. In its 5th Fuel Poverty Strategy

Annual Report, government admitted that it was unlikely to meet its

2010 target, with 1.3 million vulnerable households likely to still be

in fuel poverty.

A survey published this autumn revealed that like UNISON

Welfare, many charities are increasingly funding domestic heating

debts for individuals in need, to the tune of £16 million a year.

The survey undertaken by the Association of Charity Officers in

conjunction with the Cass Business School (London), estimates

that annual spending on heating and fuel by charities is almost

20% of their total annual funding.

It also revealed that ACO members paid out £125 million in total

last year, almost matching the Government’s entire Social Fund

Community Care Grants programme. In 2005 UNISON Welfare

gave over £670,000 in grants to 1,900 members and their families.