Maintaining the Role of Administrative and Clerical Workers in the NHS

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2016 Health Care Service Group Conference
18 December 2015
Carried as Amended

Conference recognises that the Government’s commitment to an Austerity Agenda combined with the increasing healthcare demands of an ageing population has led to immense financial and staffing pressures on the NHS.

Conference notes that there have been attempts to reduce the Administrative and Clerical workforce, particularly as technological advances have meant that more and more clinical and administrative systems become electronic rather than paper based. For example the original outline business case for the electronic casenote project in NHS Lanarkshire predicted that the Health Records workforce could be reduced by over 75%. However, as this project was rolled out it became clear that to run a safe and effective service, there was a need for increased resources of Administrative and Clerical staff to provide scanned case records in time to meet the needs of clinicians.

Conference believes that reducing the Administrative and Clerical Workforce can be a false economy as clinical staff need to take time away from patients to carry out administrative tasks such as payroll, expenses and procurement.

Conference calls on the SGE to work with Regional Health Committees to:-

1)Promote the role of Administrative and Clerical Workers within the NHS

2)Establish whether patterns are emerging across the UK of electronic systems leading to a reduction in Administrative and Clerical roles