Access to legal services

To qualify for legal services you must have been a member of UNISON for at least four weeks before the incidence or occurrence that led you to seek legal assistance. You also need to be up-to-date with your membership subscriptions and must continue to be a UNISON member while your case is ongoing.

A number of our legal services are also available to family members for free or at reduced rates.

Contact us

Issues related to your work and employment law assistance should in the first instance be directed to your branch.

For all other legal queries:

  • seeking personal injury advice following a work or non-work accident/injury suffered by you, a UNISON member,
  • or a non-work related accident suffered by your family,
  • if our you want criminal law advice or to access our initial free legal advice scheme,
  • or if you want legal help with wills and conveyancing:

Please call UNISON Direct on 0800 0 857 857. When you call please have your UNISON membership number to hand.

You can also email us via our online contact form

It is important to note our Legal Assistance scheme is subject to terms and conditions, for further information on the scope of that scheme and eligibility please refer to our Legal Services Guide.

Criminal law

For criminal law assistance (where you are facing work-related criminal charges) in an emergency outside of our helpline hours (after midnight on weekdays and (6am and midnight Monday to Friday and 9am to 4pm on Saturday), call the UNISON 24-hour criminal helpline free on 0800 587 7530.