Key issues

Thousands of UNISON members work in the energy sector, carrying out vital jobs in both the electricity and gas industries. Our energy service group supports members facing issues at work and works to improve pay and conditions. We also campaign on energy related matters which impact the wider community, such as fuel poverty, sustainable and renewable supply and environmental safeguards.

About energy

Energy call centre

Call centres

Pressure is increasing on call centre staff to provide faster responses to more and more callers, often under stressful working conditions and with few desk breaks. Find out how we are campaigning to improve conditions for call centre workers and how you can help.

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