About this job
UNISON is Britain’s leading public services trade union, with over 1.3 million members working in the public services, private, voluntary and community sectors and in the energy services. We employ 1200 staff, approximately 370 at our national centre in Euston, central London and the remainder in our twelve regions across the UK, including Northern Ireland. UNISON is the leading union in local government, the NHS, community and voluntary sector, education and children services and a range of private and public sector employers where we negotiate pay and terms and conditions of employment.
UNISON Eastern has 87,000 members and over 500 volunteer activists. The Membership Systems Manager is responsible for ensuring that our membership database is accurate and kept up to date. The manager will also extract reports from the database and ensure that the union can deliver consultations and industrial action ballots that are legally compliant.
We are looking for a customer focused individual who can fill this role by managing and supporting the Membership Services team to deliver and maintain the high level of services direct to our Branches, Members, and colleagues in the region and other UNISON offices.
The successful candidate will need to
- effectively manage the Eastern Membership Services department and general office and its functions.
- Be responsible for staff training and development.
- Ensure the maintenance and improvement of service standards with departments and Branches
- Maintenance of the Membership database.
In order to complete this role effectively you will need to be able to demonstrate excellent communication skills, both written and oral, have great interpersonal skills, have experience in motivating a team, able to prioritise yours and team’s workload to meet deadlines which will include decision making within guidelines and following UNISON policies and procedures, to be a key player of the management team and report to the Regional Management Team, the ability to control and monitor income received into the region. An understanding of Trade Unions and their objectives would be an advantage, but not essential.
Excellent benefits include 32 days of annual leave, final salary pension scheme and much more.
How to apply
To apply for this opportunity, please download and complete the General Application form (under ‘Resources’). Please note that ONLY the General Application form will be accepted. See job description and person specification (under ‘Documents’).
Please email your completed application forms to recruitment.eastern@unison.co.uk, quoting R1/48.
Completed application forms must be received by no later than Midday on Friday 8th November 2024
Interviews will take place on Thursday 21st November 2024 in Chelmsford
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
