UNISON Welfare Caseworker

Applications for this job are now closed

UNISON’s charity, UNISON Welfare, provides welfare services that support UNISON members and their families at times of unexpected hardship and personal difficulty. We are a unique organisation providing invaluable assistance to members in need who may otherwise have nowhere to turn.
UNISON Centre, London NW1
Starting salary
£49,278 per annum plus £6,652 London weighting allowance
Closing date
7 July 2024
Contract type
Full time, fixed term
Contract length
12 Months Fixed Term Contract

About this job

Our members’ need for financial help and advice is increasing. To help face the cost-of-living crisis, we aim to help and support our members through the work of our charity.

For this position you will have experience of supporting people gained in a similar grant giving, information or advice position. As part of the Casework Team, you will provide support to members of UNISON who are in financial difficulty or need advice and guidance, and/or signposting to other organisations.

You will have strong interpersonal skills and the ability to communicate in a professional, empathetic, and courteous manner. You will be highly motivated with a can-do approach. You will provide an effective casework service by maintaining an individual caseload at the required level and standard to ensure the delivery of a responsive, consistent and high-quality service.

The aim of our service is not to solve all the issues that members are facing ourselves, but to work with them to overcome life’s challenges and linking them in with other services that are best placed to help.

You will have a key role in making a significant difference to the lives of UNISON members.

How to apply

Please send a copy of the completed application form to Elizabeth Wischhusen (e.wischhusen@unison.co.uk) quoting the post Ref: RMG/10T no later than 7th July 2024

Interviews will be held on 19 July 2024


UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

Disability Confident Committed
Mindful employer