About this job
The IMPS DOCAS Co-ordinator role is responsible for the day-to-day co-ordination of the DOCAS and Join Online functions of the IMPS Team and the management of staff allocated to those tasks.
This role is a key management position within the IMPS team. To be considered for the role you must have:
- Comprehensive knowledge of membership and subscription-type systems for large organisations including processing subscription files, direct debit processes and manual payments.
- Excellent communication skills including the ability to train and support staff on membership and financial-type systems.
- Ability to manage a critical multi-service team including setting standards, planning, monitoring evaluating progress and problem resolution.
- Proven ability to deploy appropriate resources to ensure key operational activities are met.
How to apply
To apply for this job please download and complete the General Application Form, see job description and person specification.
Please note that only the General Application Form will be accepted.
The completed application form along with the monitoring form should be sent to Claire Deritis at c.deritis@unison.co.uk, quoting the correct ref: ORD/56.
Completed application forms must be received by no later than 5pm on Friday 29th September 2023.
It is proposed to hold interviews on 16th October 2023.
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
