About this job
‘There for you’ is the charity providing welfare services for members of UNISON, Britain’s leading public services trade union with over 1.3 million members.
We are currently looking for someone to join our Support Team providing customer-focused support across a range of activities.
In this role you will be dealing with UNISON members who may be seeking advice and support on a range of issues. In most instances, you will be the first point of contact so you need to be approachable, possess excellent communication skills and have experience of handling calls which can sometimes be difficult.
Your role will also be to provide full administrative support including keeping accurate records on our database, managing stock levels and resources, setting up and servicing meetings, archiving, and assist with delivering a programme of events. Also you will be involved in administering our small grants programme. Essentially you need to be willing to learn about all of the services and activities.
Everything you do will be focussed on ensuring our members receive the highest possible standards of service and support even when working under pressure.
If you feel you have the skills, knowledge and experience we are looking for and would like to apply then we would be interested to hear from you. You don’t need to belong to a trade union but you must be sympathetic to our aims and treat the nature of our work with sensitivity and confidentiality.
How to apply
To apply for this opportunity, please see the job description and person specification below and download and complete the UNISON general application form, and disability and recruitment monitoring forms (under “Documents”).
Please note that only the UNISON General application form will be accepted.
Completed applications and monitoring forms should be returned to Liz Wischhusen by email to e.wischhusen@unison.co.uk, quoting Ref: RMG/14T
Closing date for applications is on Friday 28 July 2023 by noon.
It is proposed to hold interviews on Wednesday 9 August 2023.
A skills test will form part of the recruitment process. Please note that only successful candidates will be contacted.
‘There for You’ is the working name of UNISON Welfare a registered charity no. 1023552
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
