About this job
As one of the biggest and most influential trade unions, our work is vital to supporting UNISON members. The South West Region is looking to appoint an RMS clerk to work as part of the Membership Team. RMS is UNISON’s membership database and keeping an accurate database ensures members get the information they need, tailored to their requirements and helps us communicate with the right members on the right issues at the right time. You will be responsible for all aspects of the membership system and ensuring the details of UNISON members are accurate and maximise participation in the union. You will be able to work to deadlines and under pressure and have a high standard of accuracy and be confident in using your own initiative. You will have contact with all levels of National, Regional and Branch staff as well as members and external organisations. Everything you do will be in accordance with UNISON policies and the legal requirements on confidentiality.
Whilst office experience and knowledge of standard office equipment is essential, you must also have good telephone and communication skills and be able to deal with complaints and other issues in a sensitive and positive manner. You will need to be able to work in a team environment and provide general clerical assistance when required.
This post can be based in either our Bristol, Exeter or Taunton offices.
How to apply
To apply for this opportunity please download and complete the general application form and monitoring forms (under “Resources”) and see job description and person specification (under “Documents”).
Please send completed application forms together with Recruitment and Disability Monitoring Forms to Julie Williams, Senior Team Administrator via julie.williams@unison.co.uk quoting ref: R10/97
Closing date for applications is: Monday 27th September 2021
Interviews will take place on 7 October 2021 via Microsoft Teams
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
