About this job
You will be responsible for entering data and validating membership details. Able to work to deadlines and under pressure, you will have a high standard of accuracy and be confident in using your own initiative. You will have contact with all levels of National, Regional and Branch staff as well as members and external organisations. Everything you do will be in accordance with UNISON policies and the legal requirements on confidentiality.
Whilst office experience and knowledge of standard office equipment is essential, you must also have good telephone and communication skills and be able to deal with complaints and other issues in a sensitive and positive manner. You will need to be able to work in a team environment and provide general clerical assistance when required.
How to apply
To apply for this opportunity please download and complete the general application form and monitoring forms (under “Documents”) and see job description and person specification.
Please send completed application forms together with Recruitment and Disability Monitoring Forms to HR Administrator, UNISON West Midlands Regional Centre, 24 Livery Street, Birmingham B3 2PA or email firstname.lastname@example.org quoting ref: R12/64.
Closing date for applications is 5pm on Sunday, 18 April 2021.
Interviews will take place via Microsoft Teams on Thursday, 6 May 2021.
Please note that we are unable to contact those applicants who have not been short-listed for interview, therefore If you do not hear from us by Saturday, 1 May 2021 please assume that you have not been successful on this occasion.
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.