RMS Operations: Income and Membership Processing Services (IMPS) DOCAS Team Member x 2 Maternity Cover & x 2 Permanent

Applications for this job are now closed


UNISON has a membership of 1.3 million members and its membership system is accessed by 12 Regional Offices, National Office, UNISON Direct and over 500 Branches.
Location
Manchester Regional Office
Starting salary
£24,272 per annum
Closing date
5 April 2019
Hours
35
Contract type
Part time
Reference
1 x Maternity Cover until 29 November 2019 - Ref: ORD/AR6, 1 x Maternity Cover until 25 February 2020 – Ref: ORD/AR10, 1 x Permanent Full Time Post – Ref: ORD/AR15, 1 x Permanent Post, Part-Time (19 hours per week) – Ref: ORD/AR22

About this job

We are looking to appoint a Membership Processing Team Member, to process new on-line applications and reconcile our membership records.

The role:

The IMPS unit is based at our Manchester Regional Office and it is a single service resource for the provision of income processing and membership services. Its focus is on the delivery of an efficient and successful membership process. A Team member would be expected to process subscription files that reconcile our membership system and process new online application forms.

The person:

This role is a key position within the RMS Operations department that oversees the development of the union’s membership system:

You will have skills and experience that include:

  • Knowledge and appreciation of membership and subscription-type systems for large organisations.
  • Completer-finisher mentality to ensure that open problems are finalised or escalated and time-critical calendar-based tasks are accurately completed.
  • Comprehensive knowledge of ICT packages including Microsoft Office suit and particularly the ability to use Excel functions.

How to apply

For more information and to apply, please download and complete the General application form (under “Resources”)

Please note that only the General Application Form will be accepted.  Use of any other application form will result in your application not being considered.

See the job description and person specification below (under “Documents”)

Completed application forms must be received by: Claire Deritis, UNISON Centre, 130 Euston Road, London NW1 2AY or alternatively email c.deritis@unison.co.uk quoting clearly the relevant reference below by no later than 12 noon, Friday 5th April 2019.

1 x Maternity Cover until 29 November 2019 – Ref: ORD/AR6

1 x Maternity Cover until 25 February 2020 – Ref: ORD/AR10

1 x Permanent Post – Ref: ORD/AR15

1 x Permanent Post, Part-Time (19 hours per week) – Ref: ORD/AR2

 

About UNISON

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

Disability Confident Committed
Mindful employer

Documents