UNISON There For You: Caseworker

Applications for this job are now closed

For this position, you will most likely have experience of supporting people through times of crisis gained in an advisory capacity or similar casework role working for a grant giving charity, voluntary or public sector organisation that has similar aims and values. 
UNISON Centre, London NW1
Starting salary
£43,941 per annum incl. London Weighting Allowance
Closing date
13 November 2017
Contract type
Full time, fixed term
Contract length
12 months

About this job

Self-motivated and with a can-do approach, you will be required to manage a large number of grant applications and, be able to cope well under pressure.

In addition to being an experienced and tactful communicator, you will be skilled in building relationships over the phone and confident in supporting people who have complex problems and identifying what the main issues are.  Able to demonstrate empathy and judgement whilst at the same time meeting targets and service standards, key elements of this role include:

  • Managing an individual caseload
  • Holistically assessing grant applications
  • Consistently delivering a high quality standard of advice, support, and information
  • Making recommendations or taking decisions on financial assistance within agreed guidelines
  • Contact with other organisations such as charities, statutory bodies and creditors involving advocacy, negotiation and co-ordinating applications to secure additional funding as appropriate.

You may also be required to develop areas of specialism and in this situation, training would be provided.

You will need strong organisational skill and, be confident in your ability to run occasional training courses which may require travel and overnight stay.

As a small team of staff, we are particularly interested in candidates who have a flexible and adaptable approach to their work and are willing to support colleagues when needed as this will ensure that the charity can continue to go from strength to strength.

If you enjoy helping people and would like to work as part of a team dedicated to providing an excellent service, this could be the role for you.

How to apply

To apply for this opportunity, please click to download the ‘General Application Form.’ Please see Job Documentation below.

Please note that only the General application form will be accepted.

Please send 3 copies of the completed application form along with the recruitment and disability form to Belinda Dowling, UNISON There for You, UNISON, 130 Euston Road, London, NW1 2AY quoting post ref: RMG/FF01/WEL.

Completed application forms must be received by no later than 5pm on Monday 13 November 2017.

Interviews will take place on 29 November 2017.


UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.