About this job
This is a varied role. Responsibilities include:
- Dealing with all types of queries from members via telephone and written communications
- The upkeep of our computerised membership system
- Checking, coding, inputting and amending
- Producing regular reports
- Potentially assisting in delivery of training & learning support with branches
- Assessing basic IT needs and solutions
- First Line Support for membership application and simple technical issues
Working as part of our Membership Team, experience of working with computer based systems required along with a good telephone manner, accuracy and working to deadlines. Training will be provided on our systems.
How to apply
To apply for this opportunity, please download and complete the General application form (under “Resources”)
See job description and person specification (under “Documents”)
Please note ONLY the General application form will be accepted.
Alternatively send an A4 self-addressed envelope (no stamp required but please ensure correct postage on covering envelope) to: Margaret Boag, UNISON House, 14 West Campbell Street, Glasgow G2 6RX
Please send three copies of completed application forms along with Recruitment and Disability monitoring forms to Mike Kirby, Scottish Secretary, UNISON House, 14 West Campbell Street, Glasgow G2 6RX quoting ref: R7/86A.
The closing date for completed applications is 12 noon on Thursday 7 July 2016.
Interviews will take place on Thursday 21 July 2016.
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
