Contact UNISON

Contact your local UNISON Branch

For membership queries, or if you have an issue at work, contact your local branch:

UNISON Branch Finder

Use our online contact form:

Contact us online

Call us

Call us on 0800 0 857 857

Our phone line’s hours are:

Monday to Friday:

  • 6am to midnight


  • 9am to 4pm

Use our online chat

Our online chat is available from 9am to 5pm Monday to Friday, and messages can be left when we’re offline.

You can also text your query to us on 0800 0967 968, during the same hours.

Update personal details or membership details online:


You can also contact your region office:


East Midlands

Greater London


Northern Ireland

North West


South East

South West


West Midlands



Legal help

Members can call our legal team on 0808 2522783 for:

  • help with Wills and Conveyancing,
  • enquiries following an accident or injury suffered by our members, or their families,
  • criminal Law advice or access to our free initial legal advice scheme.

UNISON legal services

Financial help

Our There for You charity offers members financial support in times of hardship.

There for You

See our advice on coronavirus or our Get Help section for other workplace issues.

We are sorry for any inconvenience and we hope to be operational as soon as possible