Campaigns
The Public Services Industry
The provision of services to the public under government contract by the private and third sectors has become a huge industry, receiving over £80 billion of taxpayers' money every year.Key sectors include facilities management services such as maintenance and cleaning in schools, hospitals and other facilities built using private finance through PFI, Building Schools For the Future or LIFT; computer and related business process services such as payroll and customer contact centres; social care facilities and services for the elderly, children and people with disabilities; clinical healthcare delivered in Independent Sector Treatment Centres; waste management; custodial services; and leisure services.
Powerful players in the industry include banks, infrastructure funds, private equity houses, consultancy firms, multinational corporations, and a new breed of multi-service firms focused on winning government contracts. This industry has spent huge sums of money to create a sympathetic environment for continued privatisation by setting up lobbying organisations, sponsoring research, and recruiting former government ministers and senior civil servants as directors and advisors.
UNISON believes that public services should be delivered by public authorities with directly employed staff and that is what we campaign for. We are concerned that the government's increasing reliance on this industry for delivering essential services has worrying implications for the public as well as the staff who work in public services. UNISON's own research shows that privatisation has gone hand-in-hand with increasing monopoly power; excessive fees and costs; deteriorating service quality; inflexible and unaccountable provision; and growing risks of service failure.
We are campaigning for more scrutiny and regulation of this increasingly powerful "industry". Now that the market has been seen to fail in the finance sector, UNISON is demanding the end of markets for public services.
Documents and Links
The Rise of the Public Services Industry
The Rise of the Public Services Industry [PDF]
Dave Prentis responds to the DBERR Julius Review
Article in PPP journal
• The UNISON contact for the Positively Public campaign is Margie Jaffe.
Positively Public
1 Mabledon Place
London WC1H 9AJ
Email us
UNISON's submission to the House of Lord's Inquiry into PFI highlights our concerns around the methodology of PFI, risk transfer, high costs, value for money and workforce issues.
UNISON Response to the Select Committee on Economic Affairs - House of Lords
ISA - staff side principles
The following principles have been drawn up in partnership by trade unions and professional organisations which collectively represent over 4 million members affected by the ISA Vetting and Barring scheme. Our principles seek to support effective public protection, but also identify areas of concern surrounding the scheme.
Acrobat PDF version
Reclaiming the Initiative - putting the public back into PFI
The report catalogues how ever-growing billions of public money has become locked into financing massively expensive PFI schemes. The Government has committed taxpayers, for a generation to come, to a bill of more than £217bn worth of repayments between now and 2033/34 on just £64bn of PFI projects. PFI’s reliance on the private sector was supposed to give public building programmes more rigour and strength but, as the union’s latest report - “Putting the Public Back into PFI” – shows, in reality it has exposed them to greater hazards and weaknesses. Public projects have been tainted by private failure
Acrobat PDF version
A million voices for change
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