Public services are fundamental to advancing social justice, building strong communities, and equipping us all to fulfil our potential. They need to adapt and develop if they are to make best use of new ideas and respond to changing social needs. UNISON campaigns for real reform that strengthens public service principles of equity, universality and accountability, and mobilises the commitment and creativity of staff and users to drive innovation and improvement.
Here you can find out more about some of UNISON's work developing a positive agenda for more and better services.
UNISON's vision for public services explains why public services matter and sets out the positive agenda for change that UNISON works and campaigns for
Voices for Real Reform is the outcome of a special summit organised jointly with Compass aimed at showing a new way forward for public service reform
Shared Solutions is a way of giving public service staff and users a say in how those services are developed
Work-life balance is a key issue for public services where there is a drive to provide customer-focused services at more flexible times
The Future of Public Services in Europe is a discussion document produced for a joint seminar held by UNISON and its German equivalent ver.di
Drive for Change provides a practical guide for improving services through the effective engagement of the trade unions and the workforce
Ingredients for Success is a report produced by the Association for Public Service Excellence showing how in-house teams are delivering first class services

PDF accessibility: To read PDFs with a screen reader please link to the Access Adobe website which provides useful tools and resources. Adobe also has a free online conversion tool for PDFs.
