The programme is arranged in levels to enable you to choose the most appropriate course for you depending on your UNISON role, experience and individual needs. The courses in Level 1 are for newly appointed stewards or anyone wanting to brush up their basic skills, you can then progress onto level 2-4 to build on your knowledge and understanding on relevant subjects:

Level 1

Course to help with the essential knowledge and skills for trade union activity. These are basic skills courses for anyone interest in becoming active and newly appointed activists.

• Lost in UNISON
• Introductory stewards
• Introductory safety reps
• Union learning reps
• Communicating with confidence

Level 2

• Handling grievances and disciplinaries
• Introduction to team negotiating
• Rights at work
• Risk Assessment
• Skills for Life and the impact of Dyslexia in the Workplace

Level 3

• Basic Pension Enquiries
• Dealing with capability cases
• Disciplinary hearing
• End of Year Accounts
• Going to Black Members Conference
• Introduction to ICT for trade unionists
• Sickness absence
• Stewards Refresher (ERA re-accreditation)

Level 4

• Dealing with bullying & Harassment
• Dealing with redundancy and reorganisation at work
• Employment law update
• New Equality Reps training
• Stress in the workplace
• Violence at work

Full details about each of these courses including dates and venue can be found in our education programme

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