Administrative and clerical staff

The NHS could not function without this 'hidden workforce' yet for too long they have been taken for granted.

That is why we launched a campaign to defend the role of NHS A&C staff. We wanted to hit back at media and politicians' attacks on what they call 'NHS Bureaucrats'. UNISON teamed up with the NHS Confederation to launch the facts about the crucial role of these staff. We produced case studies showing real people in a range of administrative, clerical and managerial jobs to show how they make a direct and vital contribution to health care delivery.

Accusations in the media that the NHS employers 'an army of bureaucrats' are not only untrue, but hugely damaging to the morale of our members, who are hardworking and committed NHS staff. Our campaign - 'Completing the Picture' - is about setting out the facts and demonstrating how A&C staff are absolutely crucial if clinicians are to deliver first-class services to patients. More about the campaign and how to order copies of the pack Completing the Picture

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