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FINDING OUT MORE ABOUT THE VOLUNTARY SECTOR

Compared to the 19th century tradition of private philanthropy and government indifference to social need, voluntary action today is a hybrid.

Out of a total annual income of £15bn, more than a quarter comes from government sources. There is a paid workforce of more than half a million, and six times as many volunteers.

The government says it wants a framework for the community and voluntary sector to flourish. 'Futurebuilders' is a one-off £125m investment fund, over the three years of the 2002 Spending Review, to help voluntary and community sector providers in their public service work.

A consultation period just ended has sought views from a wide range of stakeholders on the use of the fund. For more details, go to the Link to an external websiteTreasury's website

  • The National Voluntary Sector Forum will be a branch delegate-based seminar on 17-18 October at the Methodist International Centre in Euston Road, London. Invited speakers include Home Office Minister Lord Filkin. There will also be a range of workshops on trade union issues, training and skills. Watch UNISON Focus for more details.
  • The voluntary sector has traditionally been under-organised, under paid and under valued. No longer, says Laurence Pollock, as he explores recognition work done by UNISON for members in the other public service

    For love and money

    Imagine working in a sector covered by 400-year-old legislation. You might feel a little undervalued. A little overlooked perhaps.

    If you work in one of the 700,000 organisations that operate in the UK's charitable or not-for-profit sector, you may well be offering a hugely important public service and be feeling a little neglected.

    One of the problems is that so few workers in this sector are in unions, especially public services unions like UNISON. But that's all changing, with real commitment from activists to reach out and find the common cause that's so obviously there with their fellow workers in the 'third' sector.

    From a trade union point of view, voluntary sector members, scattered around thousands of employers, were, until recently, hard to organise. A few here, a handful there - it was an officer's nightmare. Recognition was highly variable and a group of activists a rarity.

    Many members hung around the edges of their nearest local government branch, say, neither in nor out.

    Now, UNISON's 'community and voluntary' strategy is all about turning that round. Stand-alone branches have emerged, and UNISON has notched up a series of significant recognition agreements.

    There are variations around the UK, partly due to devolution, but overall the new approach is working.

    The recruitment drive is particularly important given UNISON's recognition that recruitment and retention of new members is a top priority. And as the voluntary sector is fluid and growing, with new organisations appearing every time there is a housing stock transfer, or local government and health services are outsourced to a not-for-profit organisation, this is natural area to seek new growth for the UK's biggest union.

    There are plenty of staff in traditional charities. Voluntary organisations and community groups have more employed, professional staff, than ever and they are turning over increasingly large sums of money.

    Against this background, UNISON, building on years of informal and tentative links, decided to up the pace. The result: a massive cross union consultation on recruiting and organising in the community and voluntary sector.

    Out of this came a state-of-the-art organising strategy, based on mapping members, targeting employers of different sizes (eg charities of between 5-19 and those with over 20), prioritising stewards' networks, enhancing the website, and other tactics like using UNISON Direct as effectively as possible.

    "Regional and national organisers are working closely together and membership data is much improved," says Kevan Nelson, the union's head of structural development. "The figures are very impressive."

    Dilys Williams, a regional organiser in the West Midlands, is one of those doing the cutting edge number-crunching that helps UNISON reach community and voluntary sector staff.

    Her mapping exercise has concentrated on cleansing data - a vital objective in a sector where members easily move from one employer to another.

    She points out that from a growth of 8,000 members in the last two years, 7,000 are new - rather than just transfers from say, local government to new housing associations. But mapping has also dispelled a few myths:

    'We have blown out of the water the idea that the membership in the community and voluntary sector is scattered. Eighty per cent are in groups of five or more.'

    "The mapping exercise has helped enormously as a tool for recruitment and organisation," says Rosalie Ward, UNISON assistant national officer for the community and voluntary sector.

    She points to success like recent joint recognition with Amicus being agreed at National Children's Homes (NCH), complimenting the progress that has also been made for recognition with Mencap and MACA.

    An important aspect of this whole campaign is regional variation - and the opportunity it presents.

    UNISON in Wales, for example, has established an all-Wales voluntary sector branch and a similar body for housing associations.

    "While it creates some difficulties in terms of geography and getting facility time for reps across employers, it gives us a bit more of a focus and we can co-ordinate our activities," says regional organiser Peter Short.

    Most of the big national charities also have distinct Welsh arms. Rethink (formerly the National Schizophrenia Fellowship), for example, has a specific Welsh organisation - Hafal.

    "That gives us an opportunity to approach a smaller and more manageable organisation, around 90 branches, instead of 700 spread across the whole of the UK," says Short.

    There is currently recognition in about half of Welsh housing associations and UNISON is committed to building on this success.

    The union is also finding significant community and voluntary sector success in Scotland. Care charity Quarriers now has a buoyant UNISON membership of more than 500, and there has been a flow of new stewards to the Archdiocese of Glasgow.

    UNISON Scotland is running a high-profile campaign to recruit employees at the Church of Scotland, the country's biggest voluntary sector employer.

    Meanwhile in Northern Ireland, a region which is already a big success story for UNISON recruitment in general, UNISON is working on improving the terms and conditions of community sector members whose livelihoods depend on EU-funded projects.

    The funding on these projects can last for anything from as little as six months up to as long as three years. This means the length of employment can be precarious. But regional organiser Des Donnelly says the sector is "vibrant" and is pleased with the recent recognition agreement UNISON signed with the Simon Community in Northern Ireland.

    "It was a year long struggle, and the employers were unwilling at the beginning. But the members filed grievances and held on. It made sense," he says.

    So UNISON is demonstrating its ability at national, regional and local levels to identify an issue and tackle it.

    There are no quick fixes or sexy initiatives - just hard work, clear thinking and patience. These qualities are showing through in the union's community and voluntary sector organisation and making it a key player in this huge and growing area of the economy and service delivery.

    Public benefit? Sure - but union benefit too, it seems.

    Contact the article's author

     

    HOW ONE CHARITY GOT UNIONISED

    Barnardos is a good example of a charity with a large workforce - and a long-standing UNISON link, dating back to a small NALGO presence.

    After years of informal communication, the charity has now agreed formal recognition for UNISON after a ballot.

    The union now has 800 members out of a total workforce of around 5,000.

    Barrnardos UNISON branch secretary Brenda Farrell says the charity's management quickly grasped the benefits that recognition and a positive relationship with the union can bring.

    In the past, members and Barnardos staff could end up "frustrated" by policies which were introduced without proper negotiation.

    Now UNISON members can benefit not just from facility time but what she describes as "fruitful negotiations" on terms and conditions.

    The recruiting success at Barnardos has led to a nomination for next year's organising awards.

     

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