Quick links

UNISON

Site search

Join UNISON

Site navigation

Features

USEFUL LINKS

Link to another page on this siteAgenda for Change is the proposed new national NHS pay and terms and conditions system. It will seek to introduce new pay bands and harmonised terms and conditions for NHS workers. The system has been negotiated by the health departments and the National Joint Staff Side unions.

UNISON's health group executive voted 2-1 on Friday 7 March to recommend that the union go forward on the basis of Early Implementers on Agenda for Change, before full involvement can be recommended to members. The vote followed a day-long debate in which it was clear that many members held concerns about some aspects of the proposals. Link to another page on this siteRead more about that here.

Health secretary Alan Milburn predicts that all hospitals will become foundation hospitals in the next few years. The first foundation hospitals are expected to come into legal force in spring next year. Link to another page on this siteRead more about that here.

UNISON has published a critique of foundation hospitals which warns that health care could become a “lottery”, heralding “a return to the fear and uncertainty that were part and parcel of life before the NHS.” Link to a document on this siteDownload 'Foundation hospitals and the NHS plan' in PDF format

To read Acrobat PDF files you need Acrobat Reader software, which is available free of charge from the Link to an external websiteAdobe website in both PC and Mac format.

Link to another page on this sitePositively Public is UNISON’s campaign to keep our public services public. Years of privatisation and underfunding have left many areas of public provision in a poor state.

Peggy Brame is cleaning a hospital corridor when she spots something on the floor. "Oh, I've found 20p. Someone's left me a tip!" She laughs, but it's not at all funny. Peggy has worked at the same hospital for 18 years - and she is still on the minumum wage. Demetrios Matheou reports

A day in the life


Peggy Brame is cleaning a hospital corridor when she spots something on the ground.

"Oh, I’ve found 20p. Someone’s left me a tip!" She laughs, but in many ways it’s not at all funny. Peggy has worked at the same hospital for 18 years. She is still on the minimum wage.

The UNISON member is one of 10 NHS workers featured in a thought-provoking fly-on-the-wall documentary, A Picture of Health, to be shown on BBC1 on Tuesday 22 April at 10.35pm.

Charting a day in the life of the NHS, the programme paints a picture of a service staffed by dedicated, hard-working, skilled people – but which is seriously compromised by under-funding, under-staffing and a government philosophy which appears to be moving away from the founding principals of state health care.

The people chosen for the programme cover the gamut of the NHS workforce: a brain surgeon, a consultant pediatrician, a cleaner, a porter, a midwife, a sister in an elderly rehabilitation ward, an A&E nurse, a GP, a paramedic and a health visitor.

Nine separate film crews followed them during the course of one long day last November. The result shifts to and fro between their very different experiences, from the Shetlands to Essex, Liverpool to Belfast. Its stories include:

  • a brain surgeon performs a life or death operation using state of the art technology
  • a nurse works on one of the country’s busiest A&E wards, in Redhill, struggling to find beds for the number of patients
  • a pediatrician on a 24-hour shift in Belfast cares for a baby with a life-threatening infection, and is only able to make a brief appearance at his own daughter’s birthday celebration
  • a paramedic, whose timesaving, life-saving air ambulance is paid for by a charity, airlifts a scalded baby to hospital.

Equally as important as the dramatic moments, are those that reveal the day-to-day demands of the service: the sister who, try as she might, cannot release her charges from the elderly rehabilitation ward and back into the community, because there is nowhere for them to go; the revelation that half of the beds in the children’s intensive care unit in Belfast cannot be used – despite demand for them - because there are not the nurses to oversee them; or that on some days there are not enough midwives or beds to deal with the number of babies being born.

The problems with pay are highlighted by Peggy and her fellow UNISON member and colleague John Hutchinson, a porter at the Bury St Edmonds hospital for 24 years.

John, who by mid-morning has moved 23 trolleys over three miles, is seen to be brimming with pride for the way in which he helps to keep the hospital ticking over. But he says: “We still work for the minimum wage. It’s not even £6 an hour.”

Peggy, more than just a cleaner but someone who dispenses bonhomie to the people in the waiting rooms and wards, adds that: “We’re definitely not here for the money… This has definitely got to be a labour of love.”

The pair of them are seen watching the Queen’s Speech in which the government’s plans for foundation hospitals were announced. The programme’s narrator describes the proposals as being "all about giving carrots to the best hospitals and taking sticks to the worst".

Peggy’s response is vehement. “That has made me really angry, actually, it really has,” she says. “They’re going to give high finance to high-performing hospitals. Surely to God the hospitals that are not performing, or they think are not performing, should be given the money to bring them up to standard.”

The film then switches to Newcastle General Hospital, where surgeon Robin Sengupta has just successfully completed his tricky operation on an aneurysm. He tells the camera: “I am very worried about the foundation hospitals, which is a kind of privatisation in the back door.

“I think the NHS is the best institution in the world,” he adds. “This lady had a very major surgery which would have cost her between £12,000-15,000 privately. She and her family did not have to worry about where the money was coming from.”

The programme then features another member of the surgery team arguing strongly against the NHS. To which Dr Sengupta, who has been at Newcastle General for 40 years, answers that his colleague “has not seen the worst in the world. He has not seen West Bengal.”

The NHS depicted by A Picture of Health is a million miles away from the drab and cheesy worlds of Casualty or Holby City. The wards and corridors of the hospitals are clean and tidy, busy but with a calm that contrasts strongly with the melodramatic frenzy of TV hospitals.

“We found a great sense of humour on the wards where we filmed,” says the programme’s producer Steve Greenwood. “It’s a constant chitchat and backchat, which is there to make the daily life of the hospitals work.

“You don’t get that in Casualty, where everything is about high adrenalin, or love, or people’s dramatic stories. Real life in the NHS isn’t like that.”

Greenwood believes it is difficult to make a sweeping assessment of the NHS.

“There are certain parts of the service that work fantastically well and other parts that do not. For example the link between the NHS and social services really doesn’t work; the flow of patients through hospitals and the consequent waiting lists and cancelled operations is a big problem.

“But one single thing does come across, which is that the NHS largely works because a lot of people in the service are prepared to go that extra mile. After all those years of Thatcherism, when we were left to believe that people regard money as the motivating force for everything, it’s obviously not the case. I do believe that staff in the NHS are motivated by that desire to help other people.”

If the subjects of Greenwood’s documentary are a representative cross section, that is certainly the case. Admittedly, the 10 people under the spotlight know that they are on camera; but their calm professionalism cannot be feigned, and the sense of pride in their work seems genuine.

Their sacrifices, too, are evident. Pediatrician Dr Bob Taylor is seen angering his wife because he is again going to be late for an important family gathering. “I spend a lot of time apologising to my family,” he says with a shrug. Not only is he late for his daughter’s birthday bash, but he also leaves early in order to return to a baby in intensive care.

Creenagh Williamson, the senior nurse in East Surrey Hospital’s casualty ward, also has one of the longest and most difficult days, losing one patient who the doctors were unable to save. She is one of the most stoic people in the programme.

“As long as people are prepared to give that bit extra for the NHS, the system will survive,’ she says. “But management needs to understand that it needs supporting and nurturing and close control.”

A Picture of Health will be broadcast on BBC1 on Tuesday 22 April at 10.35pm.

Contact the article's author Demetrios Matheou

A PICTURE OF HEALTH - THE FACTS

During the day of the documentary:

50,000 people were admitted to casualty

600,000 people visited their doctors

1,600 babies were delivered

200,000 patients slept on hospital wards

10,670 operations were performed

270 operations were cancelled

Five politicians gave speeches on the state of the NHS.

LOTS MORE FEATURES

Including stress in the workplace, getting out of debt and the pensions crisis more...
UNISON, 1 Mabledon Place, London WC1H 9AJ. Telephone: 0845 355 0845.
© Copyright 2008
UNISON plus
for Home Insurance
Investor in People