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THE DEBT INCREASE

Since 1997 the number of people in serious debt is calculated to have quadrupled and the number of County Court Orders issued to retrieve debt is now running in excess of one million court orders per annum.

An estimated one in five adults in the UK is systematically denied access to mainstream credit. The number of consumers exposed to predatory lending has risen in the last 10 years and is linked to the financial exclusion caused by insecure employment, family breakdown and recession.

Link to an external websiteDebt on our Doorstep is an alliance of local activists and public organisations, set up four years ago to campaign for changes to lift millions of people in the UK out of debt.

It is currently asking people to write to their MP and ask them to sign Early Day Motion 257 as part of their campaign. Its also responding to current consultation on how to tackle extortionate lending.

Debt on our Doorstep campaigns for:

  • tighter regulation of high interest lenders reform and/or replacement of the failing Social Fund
  • greater funding for credit unions and other forms of social lending
  • banks and high street lenders to provide socially responsible services
  • fair debt recovery practices that take proper account of inability to pay.
  • In December of last year Debt on our Doorstep took its case to parliament. More than 300 people lobbied MPs, participated in workshops and looked at ways to provide a ‘joined-up’ response to financial exclusion. The day of action also saw the launch of two key reports from the Link to an external websiteNew Economics Foundation and Link to an external websiteChurch Action on Poverty

    Debt on our Doorstep is asking local community groups to send them information about their activities. This could be a ‘debt hearing’ that brings together local people and policy makers and reports on the first hand experiences of people in debt. Or it could be details of credit union activities and other projects that provide an alternative to high cost borrowing.

    To send information about the work that is being done around the country, complete a standard template available on the Debt on our Doorstep website. They plan to make summaries of activities and results of debt hearings available on the website soon.

    The financial world is full of unscrupulous money lenders and loan sharks waiting to trap you in a vicious cycle of debt. Laurence Pollock sees how a UNISON-backed free debt advice company can help those struggling with their financial commitments

    Managing your debt


    Advice is the first port of call for anyone facing serious debt problems.

    Ideas on handling the legal and financial crisis can stop the panic and offer a way forward. But a fresh start also means sharpening up money management.

    Some advice, however, will get you deeper into trouble. There are plenty of horror stories about the percentage mark-up charged by maverick financial advisors.

    Now UNISON Welfare is working with a free debt advice company to help members who are struggling with their financial commitments.

    Lincoln-based FCL offers free advice which is accessible directly through a freephone number UNISON Welfare Debtline on 0800 389 3302. Previously members had to be referred through UNISON Welfare.

    The first stage is an initial assessment before seeking more detailed information. This allows FCL to tailor a solution to members’ particular needs. It has a number of strategies depending on individual circumstances.

    The first stage of the ‘payplan’ programme, one of FCL’s services is to negotiate with creditors to achieve some sort of reduction in the amount owing. FCL will also offer advice on managing your budget. Where debts are particularly serious, however, it will suggest an IVA (trust deed in Scotland). This is a legally binding agreement but offers a way to avoid impending bankruptcy.

    FCL, of course, can also take members down the self-help route. This includes making sound suggestions on dealing with creditors.

    John Walker the secretary of Cambridgeshire police retired members’ branch recently attended a training day on debt at the Cambridge Professional Development Centre.

    He commented: "The areas covered were very involved and the course handout of was excellent – probably the most comprehensive I have received in more than 35 years of NALGO or UNISON training.

    "Debt may not be a topic of regular canteen conversation because the average person is reluctant to admit to the problem. Undoubtedly we have members in our branch with problems and it is our responsibility to inform them that confidential free assistance is available through UNISON membership.

    "A debt is most easily tackled as soon as it is perceived and we have a duty to our members to be vigilant and point them in the right direction. But this is an area that the average steward may feel unqualified to get involved in. Now they can advise either the UNISON branch welfare officer or FCL direct and they will do the rest."

    Brian Jones, UNISON Welfare’s fundraising officer, points out that FCL offer a free service because the company has an agreement with major creditors, banks, building societies and companies such as Marks & Spencer. As a result that the fee paid by those creditors to FCL will not be retrieved from the debtor.

    UNISON Welfare Debtline freephone: 0800 389 3302

    A special aspect of the service is that by working in partnership with FCL, UNISON Welfare can maximise the effectiveness of any additional help. FCL advisers are aware of the type of help UNISON Welfare can offer and will refer the caller to UNISON's charity if they feel it can help further with a grant.

    For example, FCL may suggest that a grant to deal with rent arrears for a member with multiple debts allows their position to be stabilised sufficiently for a repayment programme to be established for unsecured borrowings.

    Members applying for a grant will we asked to complete an application form in the usual way.


    Government moves on extortionate loans
    The government has pledged to make it easier for consumers tochallenge unfair credit agreements under new proposals this month (March). A new body will fast track complaints about extortionate loans and, for the first time, consumer bodies will be able to take group claims on behalf of borrowers.

    The proposals would change the wording of the law to make more credit agreements challengeable on the grounds of them being 'unfair' instead of 'grossly exorbitant'.

    Other measures include allowing third parties such as the OFT to take action on behalf of borrowers and ensuring that lenders provide appropriate and timely information throughout the credit agreement

    The DTI has already published plans to reform the rules governing the licensing of credit businesses. Trade minister Melanie Johnson has announced her intent to remove the existing upper limit of £25,000 on credit agreements governed by the Act, and consulted onmaking the rules on early settlement of credit agreements fairer, as well as enabling consumers to conclude credit agreements online.

    The consultation document on extortionate credit is on the Link to an external websiteDTI website

    Contact the article's author Laurence Pollock

    THE NEED TO TACKLE LOAN SHARKS

    The UK is failing to tackle predatory lending practices says a new publication from the New Economics Foundation (NEF).

    ‘Profiting from poverty: why debt is big business in Britain’ points to the latest tactic by ‘predatory lenders’, where loan sharks offer credit as a way of getting their foot in the door in order to strip out peoples’ entire assets.

    The pocketbook recommends:

  • a levy on the consumer credit industry to help fund a national network of 250 new consumer advice centres
  • a cap on interest rates that can be charged to borrowers. This could take the form of a “floating ceiling” that reflects market rates, as in Germany
  • allow shared legal actions against companies, currently not permitted in the UK
  • ending the state subsidy of consumer credit enforcement - the rest of the financial services industry funds its own regulation through fees to the Financial Services Authority
  • new “truth in lending” requirements. Lenders must be legally obliged to break down the cost of credit agreements into the constituent parts, like a restaurant bill or a shop receipt
  • radical reform of the government’s £600 million Social Fund to include a bigger emphasis on grants and more flexible interest-free loans
  • a £20 million community reinvestment scheme to support and promote credit unions and similar institutions serving the banking needs of low-income consumers.
  • "We are warning consumers to think twice before signing up to some of the loans on the market. Cheap credit will soon turn unpayable if you fall behind to predatory lenders," says Ed Mayo, director of the New Economics Foundation.

    This "predatory lending" has been successfully tackled in other OECD countries such as Ireland, France, Germany and even the free market USA. Yet despite hundreds of thousands of complaints in the UK, only 29 cases have gone to court since 1977.

    While many high-lending practices have been outlawed abroad, they are flourishing in the UK, which is said to have the lowest standard of consumer protection for poor people in northern Europe. Legislation and regulation are ineffective, and poor households needing affordable credit have few alternatives.

    "It is cheaper and easier to get a license as a moneylender than it is to start a credit union to lend to local people at affordable rates. Because moneylenders, unlike banks, don’t pay the costs of their own regulation, the government is in fact subsidising the money lending industry’s targeting of the poor and financially excluded," says Henry Palmer, a co-author of the pocket book.

    “Predatory lending is stripping out more wealth from impoverished neighbourhoods in Britain than existing regeneration programmes, funded by the taxpayer, are putting in,” adds Pat Conaty, co-author of the pocketbook.

    LOTS MORE FEATURES

    Including stress in the workplace, getting out of debt and the pensions crisis more...
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