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Debt Advice Referral logo

PAYPLAN - what you get

  • Reduction of multiple debts to a single payment
  • Choice of payment methods including PayPoint cash option
  • An assigned case officer to call for advice at any time during the repayment programme
  • Supported self-help if you prefer
  • A completely free service with no hidden charges

Like your waistline, debt can come creeping until you turn around one day and fail to recognize the shape you're in. UNISON Welfare can help.

Drop the Debt

Low interest rates, easy access to credit and frenzied Christmas spending mean the average debt for every man, woman and child in the UK is £11,830. Small surprise that millions of people are finding themselves unable to cope with their debt burden.

UNISON Welfare's new members' debt advice referral service, in partnership with Payplan, aims to tackle this. And many UNISON members have already taken advantage of it.

Take the case of Barrie Russell, a customer services advisor from Bedford. Suffering from acute depression and off work on sick leave, he found difficulty coping and soon racked up huge debts.

He approached local UNISON representative Peter Croft, who suggested a meeting.

"Peter was my lynchpin," explains Barrie. "He sat me down with all my paperwork and structured my payments. Once we'd done that, it didn't seem like so much of a problem."

With the advice of UNISON Welfare and Payplan, Barrie contacted creditors by himself and reduced a number of his monthly payments.

He found the staff "very human," adding: "I was no longer looking into a big dark hole on my own. I could see light at the end of the tunnel."

Unlike the debt consolidation services advertised on TV and in the tabloids, Payplan is completely free, impartial and confidential. Many disreputable companies charge high monthly fees - which lead to even greater debt.

Carl Harrison, a council bar worker from Newcastle upon Tyne, found himself in just that situation. His weekly pay barely covered his interest payments. He would starve himself to avoid overspending and couldn't afford clothes or underwear.

Switching to the full UNISON Welfare and Payplan programme has been a "tremendous move" he says.

"They have a very human approach and are not in the least bit judgemental. I feel confident about paying off my debt and can at last lead a normal life. I've actually got food in my belly."

Julie Grant, the head of UNISON Welfare, hopes the new service will raise awareness of the growing problem of debt in the UK and help prevent members from acquiring unmanageable debts.

"If members are in trouble, we hope it will provide them with a way out and a life free from the stress and worry of debt."

* Some names have been changed.

CONTACT DETAILS
Contact b.jones@unison.co.uk for more information on UNISON Welfare.


Debt photo

Debt - dealing with it

  • Don't panic - take one step at a time
  • Don't ignore the problem - it won't go away on its own
  • Begin by seeing if you can increase your incoming money. Are you getting the correct benefits? Are you paying the right tax?
  • Draw up a personal budget
  • Decide which debts are a priority
  • Contact UNISON Welfare for free and confidential advice either through your branch welfare officer or by telephoning 020 7391 9170
UNISON, 1 Mabledon Place, London WC1H 9AJ. Telephone: 0845 355 0845.
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